Verify the install

Once the snippet is in place, open the Integration tab of the dashboard. The Verification card shows in real time whether your site's ping is being received.

#What the card shows

The Verification card shows a single combined status: ping received when /api/ping answers 204 to your snippet, ok when data is flowing, partial or no data depending on what comes in. It also shows the last event received and the number of events (24h).

#Still red?

• No ping: open the browser console (F12), Network tab. Look for w.js — it must return 200. Look for api/ping — it must return 204. If either is blocked, see Bypass adblockers.
• Ping OK but no event: the snippet loads, but data-site is wrong or missing. Make sure it matches the ID shown in the Integration tab.
• Event received under the wrong site: you have two sites sharing the same snippet. Each site needs its own data-site.

#Test without visitors

Open your own site in a private browsing window: this generates a real pageview, which should show up almost instantly (<5 s) in the dashboard (status and the "events (24h)" counter update).

#You're set

Once the status is green, you can:

• Set up your first custom events.
• Invite team members (coming soon).
• Read the GDPR compliance doc — useful when answering DPO questions from clients.