Verify the install
Just pasted the Snorklee code onto your pages? Open the Integration tab of your dashboard. The Verification card tells you, in real time, whether your site is reaching us.
What the card shows
The Verification card rolls everything into one status: ping received as soon as your site reaches us (/api/ping answers 204 to the Snorklee code), ok once data is flowing, partial or no data depending on what comes in. It also shows the last event received and the number of events (24h).
Still red?
- No ping: open the browser console (F12), Network tab. Look for
w.js— it must answer200. Look forapi/ping— it must answer204. If either one is blocked, see Bypass adblockers. - Ping OK but no event: the Snorklee code loads fine, but
data-siteis wrong or missing. Make sure it matches the ID shown in the Integration tab, exactly. - An event arrives, but under the wrong site: your two sites share the same code. Each site needs its own
data-site.
Test without waiting for visitors
Open your own site in a private browsing window: it counts as a real pageview. It should show up almost instantly (under 5 s) in your dashboard — the status and the "events (24h)" counter both update.
You're all set
Status green? Everything's in place. You can now:
- Set up your first custom events.
- Invite the rest of your team (coming soon).
- Read the GDPR compliance doc — handy when a client or their DPO starts asking questions.